In accordance with the General Data Protection Regulation, Netalux will pay particular attention to the following principles when processing personal data:
- Netalux has an open and transparent data processing policy.
- The personal data collected will only be used for the purpose for which it was collected.
- No more data will be collected and processed than is strictly necessary to achieve the purpose.
- The personal data collected will not be kept longer than necessary.
- Any person from whom Netalux collects personal data will at all times be able to request these data, have them corrected, have them erased or have their processing stopped.
- Netalux secures the acquired personal data in the best possible way.
Contact information data controller:
Industriezone Webbekom 1105
t: +32 13 77 71 73
t: +32 13 77 61 12
m: +32 472 576 873
Categories of personal data
Netalux collects 'regular' personal data from its prospects, customers and suppliers, more specifically the categories of personal data listed below:
- Personal identification data (name, title, address, e-mail, telephone number)
- Financial identification data (bank account numbers, VAT numbers)
- Electronic data (cookies)
Recipients of personal data
The personal data we collect from prospects, customers and suppliers is for internal use only. Only internal Sales employees and the Sales Technician(s) subcontractor(s) have access to it.
The personal data collected and processed by Netalux are not passed on to third countries or international organisations.
Purposes of processing personal data
Netalux sees to it that only those personal data are collected that are necessary for the purpose. The collection of personal data can be subdivided into the following processing purposes:
- Prospect and customer management
- Supplier management
- Direct Marketing
- Access control
Legal grounds for processing personal data
Netalux relies on the following legal grounds for the processing of personal data, depending on the situation:
- Justified interest of the data controller Netalux
- Consent of the person concerned
- Necessity for the vital interests of the person concerned
- Necessity for the performance of a task in the public interest
Data retention period
Netalux only retains personal data for the period necessary to achieve and fulfil the above processing purposes (unless a longer retention period is required or justified by legal grounds for processing).
Rights of the person concerned
Each resident of the EU enjoys the following rights with regard to their own personal data:
- right of access/ insight
- right of correction
- right of erasure
- right to limit processing
- right to transferability
- right to object to processing based on legitimate interest, processing for direct marketing and profiling, and processing for scientific or historical research or statistical purposes not in the public interest
- right to oppose decisions based solely on automated processing operations
- right to lodge a complaint with the supervisory authority
Netalux respects these rights and will implement them when necessary. Consequently, any person from whom Netalux collects personal data, may at any time request these data, have them corrected, have them erased or have their processing stopped. For this purpose, please contact the contact person for privacy and data processing, Emmanuel Flaam.
If you are of the opinion that Netalux is processing data unlawfully, you can always lodge a complaint with the Belgian Data Protection Authority.
Security of personal data
Netalux makes every effort to guarantee the confidentiality, integrity and availability of data at all times. Confidentiality means that the data is not made public or ends up with people for whom it is not intended. To this end, files containing personal data are stored digitally in folders to which only authorised persons have access. The paper files are kept in a locked cabinet. Integrity means that the data may not be wrongfully altered or erased. To this end, clear instructions are given to the Processors. Availability means that the data will not be lost and can be processed when needed. To this end, regular backups will be made of our digital files.
The security system will be evaluated at least once a year during the meeting of the Board of Directors.
For further security measures we refer to our cloud providers: Box, Slack and Microsoft Dynamics. All our files are stored on Box, Slack is our internal communication app, and all our customer and supplier data is entered in Microsoft Dynamics (ERP-system).
What is a cookie?
Use of permanent cookies
With the help of a permanent cookie we can recognize you when you visit our website again. This allows the website to be specially set to your preferences. We can also remember this by means of a cookie if you have given us permission to place cookies. This way you do not have to repeat your preferences each time you visit our website, which saves you time and makes it easier for you to use our website. Permanent cookies can be deleted via the settings of your browser.
Use of session cookies
With the help of a session cookie we can see which parts of the website you have viewed with this visit. This allows us to adapt our service as much as possible to the surfing behaviour of our visitors. These cookies are automatically deleted as soon as you close your web browser.
Tracking our own cookies
With your permission, we place a cookie on your equipment, which can be retrieved as soon as you visit a website from our network. This allows us to find out that you have visited other websites in our network in addition to our website. The resulting profile is not linked to your name, address, e-mail address, etc., but only serves to tailor advertisements to your profile so that they are as relevant to you as possible.
Tracking cookies from our advertisers
With your permission, our advertisers place "tracking cookies" on your equipment. They use these cookies to track which pages you visit from their network in order to build up a profile of your online surfing behaviour. This profile is partly built on the basis of comparable information they receive from your visits to other websites in their network. This profile is not linked to your name, address, e-mail address and the like as known to us, but only serves to tailor advertisements to your profile so that they are as relevant to you as possible.
Through our website, a cookie is placed by the U.S. company Google, as part of the "Analytics" service. We use this service to keep track of and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally required to do so, or if third parties process the information on Google's behalf. We have no influence on this. We have allowed/not allowed Google to use the obtained analytics information for other Google services. The information that Google collects is anonymized as much as possible. Your IP address is explicitly not given. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Safe Harbor principles and is affiliated with the Safe Harbor program of the U.S. Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.
Our website includes buttons to promote ("like") or share ("tweet") web pages on social networks such as Facebook and Twitter. These buttons work by means of pieces of code that originate from Facebook and Twitter respectively. Cookies are placed by means of this code. We have no influence on this. Please read the privacy statement of Facebook or Twitter (which may change regularly) to read what they do with your (personal) data that they process via these cookies. The information they collect is made anonymous as much as possible. The information is transferred to and stored by Twitter, Facebook, Google + and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google + adhere to the Safe Harbor principles and are affiliated with the Safe Harbor program of the U.S. Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.
You have the right to request access to and correction or deletion of your data You have the right to request access to and correction or deletion of your data. Please see our contact page. In order to prevent misuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you should send a copy of the cookie in question. You can find this in the settings of your browser.
Enabling, disabling and deleting cookies. More information about enabling, disabling and deleting cookies can be found in the instructions and/or by using the Help function of your browser.
Last updated on 27/05/2020.